Refund Policy
🔒 7-Day Money-Back Guarantee
Not satisfied within 7 days of your first paid subscription?
Email us at support@pingin.in — we'll refund 100%. No questions asked.
Our Refund Commitment
At PingIN, we believe in our product. If you're not completely satisfied with your paid plan within the first 7 days, we will issue a full refund — no questions asked, no lengthy forms, no hassle.
Refund Scenarios
✓ FULL REFUND — Within 7 days of first payment
If you purchased a Pro or Team plan and are not satisfied within 7 days of your first payment, email us and we'll refund 100% within 3–5 business days.
✓ FULL REFUND — Technical issues we cannot fix
If PingIN has a critical technical issue that prevents you from using the core features, and we are unable to resolve it within 72 hours, you are eligible for a full refund.
✓ FULL REFUND — Duplicate payment
If you were charged twice for the same plan due to a payment error, we will refund the duplicate amount immediately upon verification.
✗ NO REFUND — After 7 days (renewal)
Refunds are not available for subscription renewals after the 7-day window. You can cancel anytime to stop future charges — your access continues until the end of the billing period.
✗ NO REFUND — LinkedIn account restrictions
If your LinkedIn account is restricted due to your usage patterns, we cannot issue a refund as this is outside our control. We strongly recommend following our safe usage guidelines (max 50 requests/day).
✗ NO REFUND — Terms of Service violation
Accounts terminated for violating our Terms of Service are not eligible for refunds.
How to Request a Refund
It's simple — just email us:
- Email: support@pingin.in
- Subject: Refund Request — [Your registered email]
- Include: Your name, registered email, payment UTR/transaction ID, and reason (optional)
We will process your refund within 3–5 business days. The amount will be credited back to your original payment method (UPI/card/bank account).
Cancellation
You can cancel your PingIN subscription at any time by emailing support@pingin.in. Upon cancellation:
- No further charges will be made
- You retain full access until the end of your current billing period
- Your data is retained for 30 days after cancellation, then deleted
Contact Us
For refund queries: support@pingin.in or WhatsApp us.
We typically respond within 2 hours during business hours (9am–6pm IST, Monday–Saturday).